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Social CRM For Greater Customer Engagement Social CRM allows businesses to target potential customers on platforms that they use on the daily. By tapping into social networks and encouraging happy customers to become brand ambassadors, businesses can expand their

New E-commerce Tools From Shopify. We all know that e-commerce surged with the outbreak of COVID-19. Shopify responded by releasing new management and sales tools to help businesses adapt and better serve consumers. Two key features of these new